✔ Tarnishing caused by a defect in materials or craftsmanship
✔ Breaks or snaps resulting from a clear manufacturing flaw (excluding hollow rope chains)
✘ Rope chains (due to their naturally delicate structure)
✘ Damage caused by impact, force, or bending out of shape
✘ Wear and tear from everyday use, including scratches, dents, or fading from chemicals
✘ Lost or stolen items
✘Any issue caused by improper storage, cleaning, or handling
